We welcome all questions, comments and concerns. If you don't see the answer to your questions here, please check the FAQs sections at the bottom of our Superfood Shake, appetite suppressant or Collagen Peptides product pages, or contact us.

The information included in our FAQs applies to purchases made directly through Refund requests for purchases made elsewhere must be directed to the appropriate retailer.


We accept Visa, Mastercard, AMEX and Discover credit cards.

Absolutely! In fact, it is statistically safer to use your credit card over the Internet than in a restaurant or department store. Our servers use Secure Sockets Layer (SSL), an encryption technology that works with all browsers, so that only can read a customer’s personal information.

In order to protect our customers from fraudulent transactions, the billing and shipping address is verified through your credit card company. If the billing address on your or Biomedical Research Laboratories account differs from the billing address on your bank’s records, the transaction could be declined. Please check with your credit card company to ensure that they have your most up-to-date information.

Because of an unforeseen increased demand, Biomedical Research Laboratories may sell out of any product at any time. However, we do everything within our power to always have product in our warehouse.

Orders cannot be canceled or altered once completed. Due to our commitment to processing orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment.

Returns & Cancellations

At INVIGOR8, we are confident in our products and committed to providing our customers with the most advanced superfood shakes and weight-loss supplements on the market. We want you to be 100% happy with the products you buy from us.

That's why your first order from is backed by our 100% Money-Back Guarantee.*

If INVIGOR8 products aren't the best you've ever tried, simply return your first order within 90 days for a prompt and courteous 100% refund of your full purchase price (minus shipping), even if you’ve used the entire container. No questions asked.

With our 100% No-Hassle, Money-Back Guarantee, returns are as easy as 1-2-3! See our Returns/Cancellations page for complete instructions.

Orders cannot be canceled or altered once completed. Due to our commitment to processing orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment.


We process and ship orders within one business day. Delivery time is typically 3-5 days within the U.S. and 7-14 days internationally. For complete shipping information. please see our Shipping page.

Please email us to report an item that arrived damaged. When an item is damaged during shipping, please keep all shipping materials for inspection by the shipping agent.

Subscribe & Save Program

Our Subscribe & Save Program offers you deep discounts on our products and free shipping on many of them. Simply select a Subscribe & Save option when placing your order, and your supplements will be automatically shipped according to the schedule you select. Thereafter, you will continue to receive a fresh supply according to the delivery schedule you selected for as long as you stay a member of our Subscribe & Save Program.

The card you provide when you order your first bottle will be automatically charged the discounted price on future orders. You may cancel your subscription any time, no questions asked.

You can cancel any time up to one day before your Subscribe & Save order is scheduled to renew from your customer dashboard, or contact our Customer Care department by email or phone at 1-800-958-3392 during our regular business hours. Otherwise your product will be shipped to you as scheduled and you will continue to be billed at the recurring order price.

Your request for cancellation by phone or email will be processed immediately during our regular customer care hours, Mon-Fri 9:00 am to 7:00 pm EST. However, you will be responsible for any charges, billing or shipments that have already been processed, shipped to you or that have been delivered at the time of your cancellation.

If you wish to cancel outside of our Customer Care hours, you may do so from your customer dashboard up to one day in advance, or submit a request at least 3 days in advance of renewal to cancel by email.

All cancellation requests made by phone or email will receive an RMA number and a confirmation email. Please keep this number for your records. Any future discrepancies resulting from not having a RMA number will be resolved at our discretion.